Contact information

At ZenPour, we value clear communication and excellent customer service. If you have questions about our products, policies, or orders, our team is here to assist you.

Customer Support

For assistance with orders, product inquiries, or general support, please contact us using the information below.

Store Name: ZenPour
Address: 199 Rue Matte, Québec, QC, Canada
Phone: 403-365-9208
Email: support@zenpour.store

Our customer support team typically responds within 24–48 business hours.

Business Hours

Customer support is available during regular business hours:

Monday – Friday
9:00 AM – 6:00 PM (Local Business Time)

Responses may take slightly longer during weekends or public holidays.

Order Support

If your inquiry is related to an existing order, please include:

• Order number
• Customer name used for the order
• Description of the issue

This helps us assist you more quickly.

General Inquiries

For partnerships, collaborations, or general business inquiries, please contact us via email.

We appreciate your interest in ZenPour and thank you for being part of our tea community.